Payments
How can I receive international payments?
Our streamlined international payment solution empowers you to effortlessly receive funds from your global clientele through our advanced virtual wall...
How does invoicing with Native Teams work? Who is paying me, you or my employer?
As an employee, you have the autonomy to invoice or send payment requests independently, and your employer is unable to perform these actions on your ...
How and when are the payments for expenses reimbursed?
Expense reimbursements can be facilitated through two methods: a direct transfer to the wallet or, upon employee request, reimbursement through their ...
What currencies do you support?
Our virtual wallet currently supports the following currencies: EUR, GBP, USD, HRK, TRY and others. Our team continually evaluates and incorporates ad...
What are Wallet to Wallet transfers?
Our platform offers a wallet-to-wallet tool that enables our users to transfer funds between wallets holding various currencies promptly. Individuals...
How can I get paid via Native Teams?
Upon receiving payments from your client or other recipients, the funds will be quickly deposited into your Native Teams virtual wallet. In addition, ...
What happens when you send a Payment Request?
Upon sending a payment request, your recipient will receive an email containing instructions for payment. They can choose to pay either by card, walle...
How long does it take to get my payments processed?
Payment processing typically requires 1-3 working days. Any questions? Feel free to contact support at support@nteams.com
How to transfer money to Native Teams?
Super easy! You can add funds through various payment systems or using Native Teams' client invoicing. Currently, we support five different currencies...
How to send and receive payments?
Sending and receiving payments with Native Teams is a straightforward process. How does it work? The "Add/Send Money" button is displayed in various s...
How many cards can my clients use to pay my payment requests?
When it comes to the payments you receive, certain rules are in place: You can send payment requests and client invoices to multiple clients; Your cli...
How can you send payment requests via Native Teams?
Users can effortlessly send payment requests, receiving funds directly into their virtual wallet from individuals in their contact list. After sending...
How does the invoice payment process work?
When you send an invoice or payment request to your client through our platform, you can track its status as ' pending .' Once our bank receives the p...
Which payment tools does Native Teams provide?
Native Teams offers a comprehensive set of payment tools designed to meet the diverse needs of freelancers, remote workers, and employers. These tools...
How does it work?
Native Teams' payment tools are designed to streamline financial transactions and provide users with flexibility and convenience. Here's how each of t...
What do I need to have access to Native Teams payment tools?
Subscribing to our plans allows you to access Native Teams’ streamlined payment tools. Native Teams offers different subscription plans for individual...
What are the benefits of using NT payments?
Some of the benefits of Using Native Teams payment tools are: Global Accessibility: Native Teams enable users to send and receive payments globally, ...
How to use the new Native Teams wallet?
The Native Teams wallet serves as the central hub to store, manage, and access your funds. By offering a multitude of functionalities, it empowers in...
What If I don't have enough funds in my wallet to cover the salary costs?
If there isn't enough money in your virtual wallet to cover the salary costs before the scheduled payout in your country, we won't be able to process ...
When will I receive my salary?
Towards the end of each month, typically between the 21st and 25th, we deduct the salary amount from your wallet. As the new month begins, we promptl...
How does the salary deduction work?
At the close of each month, between the 21st and 25th, we deduct your salary costs from your wallet. Subsequently, at the beginning of the following m...
Restrictions for Payments Plan users based in Nigeria
Due to recent regulatory changes, we have to terminate our Payments Plans and services in Nigeria, effective immediately. Please be informed that the ...
How many invoices can I send with Native Teams?
With Native Teams, there is no limit to the number of invoices you can send. Feel free to generate as many as you need for your business operations. L...
Can I invoice my clients with Native Teams?
Yes, we offer our own invoicing system, allowing you to effortlessly generate invoices for both local and international clients with just a few clicks...
What is a virtual wallet?
Experience the convenience of a single virtual wallet for all your transactions with Native Teams. Manage your paid invoices, payment transactions, wi...
Why my Native Teams card will not be working anymore?
Unfortunately, due to a sudden and unexpected change in the terms and conditions of our current provider, we are required to suspend all transactions ...
How can I top up my Virtual Wallet?
We offer a variety of options for you to choose from: You can fund your wallet using any credit/debit card; You can make a top-up via bank transfer; P...
What is client invoicing?
Our client invoicing solution enables you to invoice your clients without registering or establishing your own business entity. You can use our invoi...
How many bank accounts can I withdraw my money on?
You have the option to withdraw funds from several bank accounts by providing evidence of ownership for each account. Any questions? Feel free to cont...
How AML check ups work?
In order to ensure compliance with regulations and maintain the safety of Native Teams for all users, we might inquire about the origin of your funds ...
Is the virtual wallet safe?
Our Virtual Wallet is highly secure, employing state-of-the-art security systems. In addition, our team is dedicated to ensuring the security of user ...
What is Native Vault?
With our 'Native Vault' feature, you can easily set aside a portion of your wallet balance for a predetermined period and enjoy additional financial r...
Do I need to pay any fees when transferring funds?
When using international cards, you only need to cover the fees imposed by the card issuer. If you decide to transfer your funds to your local (domest...
Do you support Turkish lira as a payment currency in your virtual wallet?
Yes, we do support the Turkish Lira (TRY) as a payment currency method in our Native Teams wallet. Sign up for free here to explore our virtual wall...
Is it safe to send payment requests through Native Teams?
Certainly, sending payment requests through Native Teams is secure. We recognise the utmost importance of safeguarding your privacy and private data. ...
How safe is my money in the Native Vault?
With Native Teams' extensive network of international banking partners, you can have confidence that your funds are well-protected and secure.
How do I choose what bank to use to store my funds in Native Vault?
We provide bank recommendations tailored to your location, assisting you in identifying a convenient banking option. However, you have the flexibility...
I work mainly with UK clients, can I get my payments in GBP?
Our virtual wallet supports a variety of currencies, including GBP, EUR, and USD. You can easily receive and send payments in GBP or other preferred c...
Can I invoice my clients for free with Native Teams?
Our 'Free' plan includes the Native Teams Wallet and Payment Requests. To access our Client Invoicing solution, you must subscribe to the 'Payments' p...
Can I withdraw money from the Native Vault at any time?
Certainly! Making an early withdrawal incurs no fees. However, it's important to note that you won't be eligible for any financial benefits if you cho...
Can I use your client invoicing system with the 3rd party employer?
Certainly, our client invoicing system is accessible for use both within and outside the Native Teams platform. Explore further details about client i...
How to withdraw money from Native Teams?
After depositing funds into your Native Teams Wallet, you have several options for withdrawing your money, including: Withdraw on your Native Teams o...