• How many cards can I top up my wallet with?

  We have some rules when using different cards for top up. You can use multiple cards as soon as you can prove those belong to you once our agent reaches out to you. The cases where we can ask for more proofs when it comes to usage of multiple cards are the following: Please note that in these cases you will be asked to provide a dSome readers

• How to withdraw money from Native Teams?

  Once you receive/add funds into your Native wallet there are few option on how and where you can withdraw your funds: withdraw on your Native Teams Visa card withdraw on your local Bank Account local salary via our employment status (read more about EOR) withdraw to your Equals card Any questions? Feel free to contact support at support@nteams.comFew readers

• How do I get paid in Naira (NGN)?

  You can initiate a direct NGN withdrawal using the 'Send Money' option. (https:Few readers

• How can i get paid via Native Teams?

  When your client or other recipient sends payments your way, you will instantly receive the funds into your Native Teams virtual wallet. You can also transfer these payments directly to your bank account or a debit/credit card, which will take up to 48 hours.Few readers

• How to transfer money to Native Teams?

  To transfer money to Native Teams you can use one of our top up options: Send money via Credit or Debit card (rules apply) Send money via Bank Transfer Send money via Paypal Send an Invoice or a Payment RequestsFew readers

• How long does it take to get my payments processed?

  For payments to get processed takes from 24-72 hours. Feel free to contact support if you have any questions.Few readers

• What happens when you send a Payment Request?

  When you send a payment request, your recipient will receive an email with instructions on how to pay it. They can pay it either by card or by bank transfer. Once we receive their payment, it will be instantly added to your virtual wallet. You can keep it there or transfer it to your bank account, which will take up to 48 hours.Few readers

• Can I invoice my clients for free with Native Teams?

  Our 'Free' plan includes the Native Teams Wallet and Payment Requests. To use our Client Invoicing feature you need to have the 'Payments' plan. Please visit our pricing page for more information.Few readers

• How many bank accounts can I withdraw my money on?

  You can withdraw money on multiple bank accounts as long as you can prove that you are the owner of those bank accounts.Few readers

• Why my Native Teams card will not be working anymore?

  Unfortunately, because of a sudden and unexpected change in the terms & conditions from our current provider, which is Modulr Finance, and we have to stop (ALL) transactions on all cards outside of the EU/EEA. Their changes also apply to all of the partners that use their services, which you can check here.Few readers

• How many cards can my clients use to pay my payment requests?

  When it comes to the payments you are receiving, there are rules applied. In both cases, they should use cards and accounts they can prove they belong to, if requested from our side. The cases where we can ask for more proofs when it comes to usage of multiple cards are the following:Few readers

• Can I receive and send in dollars or any currency including Naira (NGN)?

  Yes, you can. We support sending and receiving payments in USD, GBP, EUR and NGN. Read more about our global payments solutions here. Any questions? Feel free to contact support.Few readers

• Is it safe to send payment requests through Native Teams?

  Yes, it is safe to send payment requests via Native Teams. We fully understand the importance of protecting your privacy and private data, that’s why we have the leading security system and compliance. Learn more about our security and compliance hereFew readers

• I work mainly with UK clients, can i get my payments in GBP?

  Our virtual wallet supports multiple currencies alongside GBP, EUR, USD. You can easily receive and send payments in GBP or any other preferred currency. Learn more about our Global Payment Service here or contact support for any additional questions.Few readers

• Do you support Turkish lira as a payment currency in your virtual wallet?

  Yes, we do! We support Turkish lira (TRY) as our payment currency method in our Native Teams wallet. You can sign up for Free here and try our virtual wallet and payment requests. If you are already a user and have any additional questions, feel free to contact support.Few readers

• What is Native Vault?

  Native Vault feature allows you to earn on the money you securely store inside a vault. You can choose to reserve your funds for 30, 60 or 90 days. Depending on how long you choose to reserve your funds, you will receive a profit percentage reflecting the time your money is invested or held in the account. An easier way to save With our 'Native Vault' feature you can reserve a portion of your wallet balance for a set period and receive additional financial rewards once the period ends. GFew readers

• Can i withdraw money from the Native Vault at any time?

  Of course! There are no fees associated with making an early withdrawal. The only downside is that you will not be able to receive any financial benefits if you decide to withdraw before the collection date.Few readers

• How do i choose what bank to use to store my funds in Native Vault?

  We offer recommendations of banks based on your location to help you find a convenient banking option. However, you can always choose any of our secure partner banks that meet your needs and preferences.Few readers

• How safe are my money in the Native Vault?

  With our global network of banking partners, you can rest assured that your money is safe and secure with Native Teams.Few readers

• What is a virtual wallet?

  With Native Teams, you have one virtual wallet for all your payments. All your paid invoices, payment transactions, withdrawals and top up in one wallet with different currencies. Keep track of your payroll and invoices, withdraw or add funds and get the most out of your money. Read more about our virtual wallet here.Popular

• What is client invoicing?

  Our Client Invoicing feature helps you to invoice your clients without registering or opening your own business entity. Use our invoicing system and easily send invoices to your local or international clients. Read more about client invoicing Do you have any questions? Make sure to contact us directly. (https://storage.crisp.chat/users/helpdesk/website/ac8fd44b3af9c800/screenshot-2022-02-15-at-151Some readers

• How to send and receive payments?

  Sending and receiving payments through Native Teams can be done in a few steps. How does it work? How to add money to your wallet?Few readers

• Can I invoice my clients with Native Teams?

  Yes, we have our own invoicing system, so you can easily invoice all your local and international clients with only a few clicks. That option is currently available if you subscribe to any of the paid plans. Visit our pricing page for more.Few readers

• How many invoices can I send with Native Teams?

  As much as you need for your work, really. :) There is no limit to your success! More about client invoicing hereFew readers

• How can you send payment requests via Native Teams?

  It can be challenging to work globally if you don’t have the right tools. With Native Teams, you can send payment requests to your employers or clients in their preferred currency and receive payments into your virtual wallet. You can easily request instant payments and receive the money directly to your virtual wallet from anyone on your contact list. Once you send the request, your recipients will receive it via email and will be able to pay it either by a card or bank transfer. You can cPopular

• Is the virtual wallet safe?

  There is a significant responsibility that comes alongside employment and payments, which we take very seriously. We fully understand the importance of protecting your private data, that’s why we have the leading security system and compliance at Native Teams. Our team has a deep background in wider internet security, stemming from protecting digital files worth hundreds of millions of dollars, which can be threatened by hackers. Today, we are showing dedication and expertise in protectingSome readers

• How can I add funds to the virtual wallet?

  Super easy! You can either top up using any of the payment systems or via the Native Teams client invoicing. We currently support 5 different currencies but even more will be added in the future. Do you have any questions about transferring your funds? Please contact us directly.Some readers

• How does invoicing with Native Teams work? Who is paying me, you or my employer?

  Your employer will pay your invoices and payment requests. We are behind you as company, so your employer is legally obliged to needs to pay your invoice through Native Teams invoicing system.Few readers

• What currencies do you support?

  Our virtual wallet supports different currencies: EUR, GBP, USD, HRK, TRY and more. We're constantly adding new currencies to the wallet. If the one you prefer is not added yet, you can request currency from our list, to be added in your wallet. Any questions? Feel free to contact us directly.Some readers

• Can I use your client invoicing system with the 3rd party employer?

  Yes, you can use our client invoicing system with anyone from within or outside of the Native Teams platform. Learn more about client invoicing here or if you have any additional questions feel free to contact support.Few readers

• What are Wallet to Wallet transfers?

  Have you ever been in a situation where you instantly wanted to cover a certain business expense? Or perhaps you needed to convert your funds into a different currency for an online purchase? We understand that transferring and converting money can sometimes take longer than expected, that’s why we added new functionality in our Virtual Wallet - Wallet to Wallet Transfers. From now on, you can transfer or convert funds between different wallets or organisations easier than ever before. TranSome readers

• How can I top up my Virtual Wallet?

  We give you different options to choose from.Few readers

• Do I need to pay any fees when transferring funds?

  When using the international cards, you only have to pay the fees the cards issuer have. If you want to transfer your funds to your local (domestic) bank account, then the fees depends on your bank. Do you have any questions about transferring your funds? Please contact support.Some readers