I can’t log in/lost access to my account. What are the next steps?

I can’t log in/lost access to my account. What are the next steps?

Start by resetting your password using the forgot password page. If you don't receive the reset email, please check your spam or junk folder and make sure you're using the email address associated with your Native Teams account. 

If you're an employer and have lost admin access to your organisation, we can restore your access - just let us know the email address linked to your account. 

If you're experiencing a technical issue, such as a broken link or a page that won't load, please send us a screenshot along with a brief description of the issue, and we'll escalate it to our technical team for investigation.

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