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How to activate direct debit (step-by-step guide)?

Activating direct debit takes only a few minutes and ensures your future payments run automatically and securely. Just follow the steps below:

  • Step 1: Access your invoice

Open the Native Teams invoice email that you received via the Xero accounting platform.

  • Step 2: Choose direct debit

Click the 'Pay online' button in the invoice email, then select the 'direct debit' option.

  • Step 3: Complete the authorisation form

You will be directed to the secure GoCardless portal. Here, you will need to complete the authorisation form by providing your company and bank details.

  • Important currency note: Ensure you select the currency from the drop-down menu that matches your invoice.
  • Step 4: Payments are automated

Once the authorisation is complete, your direct debit mandate is active. All future payments will be collected automatically on the invoice due date. You will receive a notification before every single payment. 

Not the answer you were looking for? Please feel free to contact our support@nteams.com for more assistance.