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Payment solutions
Payment solutions for your global employees.
- How can I change the salary for my employee?
- How can I make payroll changes on a monthly basis?
- What is a virtual wallet?
- How to use the new Native Teams wallet?
- How long does it take to get my payments processed?
- How to send and receive payments?
- How to withdraw money from Native Teams?
- What If I don't have enough funds in my wallet to cover the salary costs?
- Is it safe to send payment requests through Native Teams?
- How can Native Teams simplify my financial management?
- What currencies do you support?
- Is the virtual wallet safe?
Drivers
- How do I create a driver's account?
- Why do I need to complete the KYC process for a driver’s account?
- What should I do if I lose my password?
- What features does the app offer for couriers?
- Can I track my earnings and payments in the app?
- Does the Native Teams app support time tracking or work hours management?
- Where can I see my employment and salary details?
- What should I do if the app crashes or doesn’t work properly?
- Who do I contact for technical support?
- How do I report bugs or issues?
- My wallet is in a negative balance. What does this mean?
- When and how do I receive payments on the Native Teams app?
- Am I responsible for my tax obligations with the Native Teams app?
- What tax obligations do I have with the Native Teams app?
- Can I send money from my Native Teams wallet to other bank accounts?
- How do I receive notifications about new updates?
- What documents does my aggregator need to provide?
- How do I link my bank account with the Native Teams app?
- Do I need to have an additional email address to set up my account?
- How do I update my profile or settings?
- Are there any device restrictions for using the Native Teams app (like Huawei)?
- How do I order a Native Teams card?
- How can I activate my Native Teams card?
- Where can I see transactions and the balance of my card?
- When will I receive my Native Teams card, and what does it look like?
- What information do I need to provide during the KYC process?
- How do I send money to my Native Teams card?
- Do driver payments work the same way?
Gig Pay
- What is the Gig Pay solution?
- Gig Pay vs. Contractors Pay vs. EOR: What’s the Difference?
- Who is eligible to use the Gig Pay solution?
- How to onboard gig workers via your business
- Can freelancers or individuals use Gig Pay solution?
- How are gig workers paid?
- Is it possible to schedule payments or set deposits?
- How the payout process works (CSV upload, wallets, transfers)
- Where is Gig Pay solution available?
- What kind of talent can be paid through this solution?
- Can businesses use Gig Workers Payments for short-term engagements?
- Do we sign an MSA when using Gig Workers Payments?
- Are aggregators or the gig workers employed?
- Can workers withdraw directly to their bank or card?
- Can I add my Native Teams physical card to Apple Pay or Google Pay?
Work Payments
- What countries does Work Payments solution cover?
- What is the Work Payments solution?
- Who can use the Work Payments solution?
- What types of workers can I pay?
- How do I start using Work Payments?
- How are payments processed?
- Can I automate payroll?
- Is the platform GDPR compliant?
- What cost analysis tools are available?
- Is support available for my team?
- Payroll Seats Guide for Employers
Pre-payment Rewards
Balance Rewards
- How do I start earning balance rewards with my Native Teams wallet?
- When and how are my monthly balance rewards credited?
- Is there a minimum balance required to earn rewards?
- Do balance rewards compound over time?
- Are my balance rewards subject to fees or taxes?
- How are balance rewards calculated, and how much can I earn by keeping money in my Native Teams wallet?