Native Drivers

• How do I create a driver's account?
• Why do I need to complete the KYC process for a driver’s account?
• What should I do if I lose my password?
• What features does the app offer for couriers? 
• Can I track my earnings and payments in the app? 
• Does the Native Teams app support time tracking or work hours management? 
• Where can I see my employment and salary details? 
• What should I do if the app crashes or doesn’t work properly? 
• Who do I contact for technical support? 
• How do I report bugs or issues? 
• My wallet is in a negative balance. What does this mean?
• When and how do I receive payments on the Native Teams app?
• Am I responsible for my tax obligations with the Native Teams app?
• What tax obligations do I have with the Native Teams app?
• Can I send money from my Native Teams wallet to other bank accounts?
• How do I receive notifications about new updates?
• What documents does my aggregator need to provide?
• How do I link my bank account with the Native Teams app?
• Do I need to have an additional email address to set up my account? 
• How do I update my profile or settings? 
• Are there any device restrictions for using the Native Teams app (like Huawei)?
• How do I order a Native Teams card?
• How can I activate my Native Teams card?
• How do I send money to my Native Teams card?
• Where can I see transactions and the balance of my card? 
• When will I receive my Native Teams card, and what does it look like? 
• What information do I need to provide during the KYC process?